Updated on January 4th, 2023 at 05:20 pm
Please note that normal shipping rates will apply to any warranty item purchased over 90 days ago from today.
To maintain our commitment to the industry’s highest quality control levels. Any warrantied item purchased under one year ago must be returned to RF Safe.
RF Safe – Attn: Warranty
If a customer prefers not to return the item to RF Safe for inspection, the customer must agree to the terms of RF Safe’s “Over 1 Year Warranty” outlined below.
90-Day Warranty – (100% Free Replacement, Free Worldwide Shipping Included)
- Free Shipping Included
100% Free Replacement on RF Safe Air-tube headsets or RF Safe Cases matching the same model and color as the original product purchased. RF Safe will not charge shipping costs when shipping a warranty item to a customer who purchased a non-apparel item under 90 days ago. The warranty item must be returned to RF Safe with the postal service tracking number provided for RF Safe’s warranty process to begin. Please use the form above to start RF Safe’s automated online warranty process.
Over 90 Days, Under 1 Year Warranty – (Free Replacement, Shipping Not Included)
- Normal shipping rates will apply.
Free Replacement on RF Safe Air-tube headsets or RF Safe Case matching the same model and color as the original product purchased. The warranty item must be returned to RF Safe, and a postal service tracking number must be provided for RF Safe’s warranty process. Please use the form above to start RF Safe’s automated online warranty process.
Over 1 Year Warranty – (50% Off Replacement, Shipping Not Included)
- Normal shipping rates will apply
- Return of damaged item not required
Customers who made non-apparel purchases through RF Safe’s website are automatically entitled to RF Safe’s lifetime protection plan. No matter how long you’ve owned your RF Safe accessories, you’re covered, even if the damage is caused by an act of God, lost or stolen – you’ll never pay full price to be RF Safe again.
This one-of-a-kind lifetime protection plan is simple! RF Safe will offer all customer’s a discount of 50% off the regular purchase price of a replacement RF Safe Air-tube headset or RF Safe Flip-cover case matching the same model and color as the original product purchased. Please use the form above to start RF Safe’s automated online warranty process.
RF Safe is not responsible for damage to a smartphone or other device caused by kinetic energy due to being dropped, thrown, or ejected from a moving vehicle or impact of any kind. RF Safe does not warrant and is not responsible for any smartphone or device made by anyone other than RF Safe. Customers have reported that RF Safe cases have protected their devices under extreme circumstances, even motorcycle accidents. RF Safe will warranty all RF-safe phone accessories no matter how the damage happens, kinetic energy, or act of God. All warranties are subject to the terms found under three levels of warranty coverage “under 90 days”, “under 1-year,” and “over 1-year” conditions outlined above.