What is the make of my phone?
Remove the battery and check the back of the phone. The
model should be located on the back of the phone. If your
phone or model is not listed, please contact a
RFS dealer or e-mail
us at
webmaster@rfsafe.com
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How do I return something?
Accessories must be returned within 30 days of original
purchase and must be sent back with all original packaging
and copy of invoice. Once, we receive the returned item.
We will inspect the item and credited your account. The
customer is responsible for return shipping costs unless
approved by management for reimbursement. Any returned
items should be sent back to the RFS dealer it was
purchased from.
Contact your RFS dealer or e-mail us at
webmaster@rfsafe.com
if assistance is needed.
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How long does it take to receive my order?
All in stock orders ship in 24-48hrs. If your order is
placed on a holiday or weekend, it will ship the following
business day. Backorders rarely happen but if your order
is on backorder or out-of-stock, you will be notified of
your options via e-mail or a phone call from your RFS
dealer. We prefer to only ship complete orders, however if
you wish to receive a partial order until we receive the
out of stock items simply notify us at
webmaster@rfsafe.com
or contact your RFS dealer directly
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Will you notify me when you receive my
order?
Yes, you will be notified via e-mail that your order has
been received.
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Can I make a purchase over the phone?
Yes, you can purchase over the phone by calling a RF Safe
Dealer near you. A friendly sales representative
will place your order.
Find Dealers Click Here!
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Is it safe to shop online?
Yes. It is very safe as well as convenient. We
secure check out and confirmation areas using the industry
standard SSL authentication. This means your credit card
information and personal information when placing an order
online are 128-bit encrypted (scrambled) making it
virtually impossible for your information to be stolen or
intercepted by a third party. Your credit card information
than will be stored in a database that is not connected to
the Internet. This basically makes online shopping the
safest place to use your credit card.
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How do I use RF Safety Accessories?
First, research our site
www.rfsafe.com and read over the history of SCP
Systems. If you still have question please contact a RFS
Dealer
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Privacy Policy
Protecting your privacy is of the utmost importance to us.
When you place an order, we will collect certain personal
information: Name, Mailing and Shipping address, phone #,
e-mail address, credit card #, and credit card expiration.
Personal information is requested to establish your
identity as well as to contact you for account purposes.
This information is transmitted over secure encrypted
server using (SSL) technology. We do not collect personal
information when you visit our site unless you place an
order or register in a contest. We do not sell, exchange
or distribute personal information to a third party ever!
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How to reach us
If you would like to correct any inaccuracies in
information you've submitted to us or if you have any
questions or comments about our privacy policy, please
e-mail us at
webmaster@rfsafe.com
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Return Policy
This is something we don't get much of because of the
quality and purpose of our product line. But if something
is wrong with your product we aim to correct the situation
quick and painless. Accessories must be returned within
30 days of original purchase and must be sent back
with all original packaging and copy of emailed
invoice. Once, we receive the returned item. We will
inspect the item for refund or replacement. The customer
is responsible for return shipping costs unless approved
by management for reimbursement. Any returned items should
be sent back to the address they were received from.
Contact us if assistance is needed.
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Shopping Guarantee
Under the Fair Credit Billing Act, your bank cannot hold
you liable for more than $50 dollars of any fraudulent
charges. If the event of unauthorized use of your credit
card, through no fault of your own, took place from
purchases made with us while using our secure server and
your bank holds you liable for any of the $50 dollars. We
will cover the entire expense up to the full $50 dollars
of fraudulent charges. Also, notify your credit card
immediately.
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Ordering Options
To order with personal RFS assistance. Contact us today!
To use our secure online order form, simply select a
product category from our products menu on the website. We
make shopping online easy and safe!
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Payment Options
RF Safe currently accepts Visa, Mastercard, Discover or
American Express on all orders processed online!
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Shipping Options
In-stock orders will ship the same business day if the
order is received by 11:00 a.m. Eastern Time. If your
order is placed on a weekend or holiday, your order will
ship out on the following business day. You will receive
an e-mail to confirm your order has been placed. You can
track your order status via a link in your e-mailed
invoice or contact us!
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Quick
FAQ'S
